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Dispatchers handle calls last year at the Berrien County 911 Dispatch Center in Benton Township. Centers across the country, including Berrien County, are experiencing a shortage of dispatchers.
Dispatchers handle calls last year at the Berrien County 911 Dispatch Center in Benton Township. Centers across the country, including Berrien County, are experiencing a shortage of dispatchers.
ST. JOSEPH — The National Emergency Number Association is seeing a 30 percent staffing shortage on average at 911 dispatch centers across the nation, and Berrien County is no exception.
On Thursday, Caitlin Sampsell, director of the Berrien County 911 Dispatch Center, told members of the county board’s Administration Committee about one-third of the positions at the center are vacant.
